Privacy Policy

Privacy Policy

Introduction

Welcome to https://camel-ride-in-the-desert.terratrek.net! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our users, in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut Personal Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://camel-ride-in-the-desert.terratrek.net
  • All associated applications and mobile apps
  • Online services and products offered by Camel ride in the desert
  • Any third-party tools or platforms integrated into our services, except where noted (these may have their own privacy policies)

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit any of our websites linked to this Privacy Policy.
  3. Communicate with us via emails, phone calls, text messages (SMS), or other channels.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account creation and maintenance.
  2. Payment Information: Data necessary for processing transactions, including cardholder details (partially encrypted) and billing addresses.
  3. Financial Information: Records of financial transactions made through our services.
  4. Purchase Information: Details about products or services you have purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices when using our apps.
  6. Location Data: Information about your geographical location when you use our location-based services.
  7. Feedback: Your opinions and comments provided through surveys, reviews, or direct feedback forms.
  8. Social Media Information: Data obtained from social media platforms when users interact with us on these platforms.
  9. Product Information: Details about products you view, purchase, or express interest in on our website.

We collect this data through multiple methods: user input forms, interactions with our services, tracking technologies (such as cookies), and third-party data providers who assist us in enhancing our services.

Cookies

We employ cookies to enhance your experience while using our services and for analytics purposes. Cookies are categorized as:

  1. Strictly Necessary: These ensure basic functionalities of our website, such as secure login.
  2. Preference: Cookies that remember settings and preferences to personalize your experience.
  3. Analytics: Tools used to gather user behavior data to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

The duration for which we retain personal data is determined by legal requirements and the purpose of collection. Once the retention period expires or when you withdraw consent, your data will be deleted or anonymized. We may retain certain data, if required, for legal compliance or valid business purposes.

Security Measures

We prioritize the protection of user data through robust security measures:

  • Implementing encryption protocols to safeguard data during transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that we have collected data from your child without your consent, please contact us at the details provided below.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your information and its rectification if inaccurate.
  • Erasure or deletion of your data under specific circumstances.
  • Restriction on the processing of your data in certain situations.
  • Right to data portability, allowing you to transfer your data to another controller.
  • Objection to the processing of your data for direct marketing purposes.
  • Non-discrimination for exercising your privacy rights.

To exercise any of these rights, please reach out to our privacy team via the contact details provided below. We will respond to your requests as quickly as possible and within the timeframes prescribed by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions related to privacy, data requests, unsubscribes, or complaints, please contact us:

  • Email: [email protected]
  • Mailing Address: Camel ride in the desert, Privacy Team, [Your Address]

We appreciate your trust in us, and we are committed to maintaining the highest standards of data protection.